Cisco 7912G - Manual (Page 9)

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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones
OL-8131-01
Contents
Checking Static IP Address Settings 8-9
Verifying Voice VLAN Configuration 8-9
Verifying that the Phones Have Not Been Intentionally Reset 8-9
Eliminating DNS or Other Connectivity Errors 8-10
General Troubleshooting Tips for the Cisco Unified IP Phone 8-11
Logging Information for Troubleshooting 8-12
Using the nptcap Tool 8-14
Resetting the Cisco Unified IP Phone 8-15
Erasing the Local Configuration 8-15
Where to Go for More Troubleshooting Information 8-17
Cleaning the Cisco Unified IP Phone 8-17
A P P E N D I X
A Reference List of Parameters A-1
Accessing the Web Page for a Phone A-2
Device Information A-3
Network Configuration A-4
Network Statistics A-6
Device Logs A-7
Configuration Parameters A-8
Network Parameters A-8
SIP Parameters A-15
Call Preference Parameters A-22
Tone Parameters A-28
Audio Parameters A-32
A P P E N D I X
B Providing Information to Users Via a Website B-1
How Users Obtain Support for the Cisco Unified IP Phone B-1
How Users Get Copies of Cisco Unified IP Phone Manuals B-2