Rice Lake Motorola DS457 Laser Scanner - Manual (Page 62)

5 - 2 DS457 Fixed Mount Imager Integration Guide
Troubleshooting
Problem Possible Cause Possible Solutions
No red LED or nothing
happens during a
capture attempt. No power to the imager. Check the system power.
Confirm that the correct host interface cable is
used.
Connect the power supply.
Re-connect loose cables.
Imager cannot read the
bar code. Interface/power cables are
loose. Re-connect loose cables.
Imager is not programmed for
the correct bar code type. Program the imager to read the type of bar code
to be decoded.
Incorrect communication
parameters. Set the correct communication parameters
(baud rate, parity, stop bits, etc.)
Bar code symbol is
unreadable. Ensure the symbol is not defaced.
Try capturing similar symbols of the same code
type.
Aiming pattern does not
appear. Hot environment. Remove the imager from the hot environment,
and allow it to cool down.
Laser activates, followed
by a beep sequence. Beeper is configured. See Beeper and Decode LED Indications on
page 3-4 for beeper indication descriptions.
NOTE If after performing these checks the symbol still does not decode, contact the distributor or contact
Motorola Enterprise Mobility Support. See
page xviii for contact information.