Printing problems – CK Electric Part C3000 User Manual

Page 212

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background image

has not been registered.

Message

Error Code

Cause

Action

NOT AVAILABLE NOW

#025

In Manual sending, you Use regular dialing.

entered a speed dialing

number that is assigned

to a group.

PUT IN CARTRIDGE

—

The BJ cartridge is

Make sure the BJ

not properly installed.

cartridge is installed

correctly and the green

lock lever is down.

START AGAIN

—

An error has occurred

Start the procedure

in the phone line or in

again from the

the system.

beginning.

Printing Problems

If you are having problems printing, check the problems and solutions

listed in the following table.

Problem

Cause

Solution

Data from computer is

The power cord may not

Check that the power cord

not printed

be plugged in securely.

is plugged securely into the

unit and into the wall outlet.

If the MultiPASS is plugged

into a power strip, make sure

the power strip is plugged in

and turned on.

The interface cable may not

Check the interface cable

be securely connected to the

connection.

MultiPASS and the computer.
The interface cable may

Make sure the cable is a

not be the correct type.

bi-directional parallel interface

cable less than 6.6 feet in

length.

The MultiPASS or computer

Unplug the MultiPASS and

may have been turned on

turn off the computer. Plug

when you connected the

the unit back in and turn

interface cable.

the computer back on again.

The application may not be

Check the computer and the

set up properly.

application to make sure they

are configured correctly.
Make sure your application has

the MultiPASS C3000 selected

as the printer.

10-10 Troubleshooting

Chapter 10

MP-C2500—USERS MANUAL/V2/05.10.96

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