Call trans ferring 32, Screened transfers, 32, Call transferring – Vertical Communications GCA70-248 User Manual

Page 40: Screened call transfers

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Call Transferring

Screened Call Transfers

You can answer a call at your station and transfer it to another telephone. If you
first identify the caller to the party receiving the transfer (giving that user the
opportunity to prepare for the call), you have made a screened transfer.

·

To screen and transfer a call to another telephone in the
system,

1. ANSWER call.

2. PRESS

TRNS/CONF (call is automatically placed on hold).

3. DIAL extension number of telephone to receive transfer, OR

PRESS

DSS/BLF button for that extension.

4. ANNOUNCE call when intercom party answers.

5. PRESS

SPEAKER to disconnect (if in station mode), OR HANG

UP.

The intercom party then has the call (if he or she answered the screened transfer with
the handset). If you announce the transfer over the speaker, the intercom party’s
telephone rings with the transferred call after you hang up.

·

If the intercom party is busy or does not answer,

1. PRESS flashing line button AND LIFT handset if privacy is

desired.

32

Non-LCD Speakerphone Station User’s Guide

Advanced Call Handling

GCA70-248

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