Teo IPTelephone Network User Manual

Page 74

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Teo IP Telephone Network Administration Guide

Page 74

13-280132 Rev. Q

expected packets). These are normal packets that have average transmission delay, but

with minimal jitter delay or packets that arrive early.

Delayed packets may or may not be played, depending on jitter buffer settings.
Delayed >10ms – total number of packets received later than 10ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>10ms packets)/(total

number of expected packets).

Delayed >20ms – total number of packets received later than 20ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>20ms packets)/(total

number of expected packets).

Delayed >30ms – total number of packets received later than 30ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>30ms packets)/(total

number of expected packets).

Delayed >40ms – total number of packets received later than 40ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>40ms packets)/(total

number of expected packets).

Delayed >50ms – total number of packets received later than 50ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>50ms packets)/(total

number of expected packets).

Delayed >60ms – total number of packets received later than 60ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>60ms packets)/(total

number of expected packets).

Delayed >70ms – total number of packets received later than 70ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>70ms packets)/(total

number of expected packets).

Delayed >80ms – total number of packets received later than 80ms after the expected

arrival time; also expressed as a percentage of total delayed packets (>80ms packets)/(total

number of expected packets).

Underflow Events – total number of jitter buffer underflow events. An underflow occurs

when the jitter buffer “runs dry”, usually due to an interruption in the packet stream. This

causes an audible dropout in the audio playback until enough additional packets are

received to fill the jitter buffer to the average value setting.

Overflow Events – total number of jitter buffer overflow events. An overflow sometimes

occurs when a burst of packets arrives that exceeds the capacity of the jitter buffer. In this

instance, the most recent packets are retained and the earliest packets in the jitter buffer

are dropped to make room. This causes an audible “skip” in the audio playback to restore

the jitter buffer contents to the average value setting. In some cases, an overflow event

may follow an underflow event if a group of packets experience unusual burst delay. An

overflow event can also occur on a long-duration call, due to slight differences in packet

rates between sender and receiver.

Total Packets – total number of expected packets in the call, based on RTP sequence

numbers (last received RTP packet sequence number) – (first received RTP packet sequence

number). This number may be higher than the actual number of packets played during a

call, since it also includes lost packets and underflow packets.

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