Teo IPTelephone Network User Manual

Page 81

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Appendix C – Troubleshooting

13-280132 Rev. Q

Page 81

Diagnostic Mode

Information Provided

PING option selected:

The PING option provides the means for measuring

single packet network delays.
The following IP addresses may be “pinged”:

PHONE
GATEWAY
UPDATE SERVER
SIP PROXY SERVER
NTP SERVER
DHCP SERVER
SIP REGISTRAR SERVER
OTHER*
*A valid address must also be entered.

There are three outcomes as the result of a ping:

IP ADDRESS NOT SET

In this case enter the appropriate IP address, using the

INSTL/IP Menu.

or

PING4 FAILED
PRESS ANY KEY TO CONTINUE

In this case, check Layer 2 802.1Q and other

network settings.

or

PING4 SUCCESSFUL
PRESS ANY KEY TO CONTINUE

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