EXP Computer C4077-90960 - Manual (Page 255)

Whenever a 13.xx appears on the Control Panel, a good practice is to clear
all the paper from the printer, take the printer offline, and print the error
log. If you cannot print the error log, you can still display it on the display
panel. Write the error next to the last error logged. The last error is the
error at the top of the error log printout with the highest number in the
leftmost column.
Error Log Page
To interpret the error log:
•
Each individual entry in the log is called an "ERROR," with all errors
occurring at the same page count an "EVENT." Read the Recommended
Action for each error comprising an event to gain a clear picture of what
took place during that event. Events usually conclude with a timeout or
no response from device (Error 66.nn.nn in printer logs) which requires a
power cycle of the print engine.
•
It is assumed that any Paper Handling Devices are connected as shown
in the C-Link Cable Diagram (Figure 7-7). The errors will be logged with
different device numbers if any non-standard cabling is installed.
•
Use the error log table in the “Reference” section of this chapter to
associate errors in the error log with the Control Panel error message.
Follow the Recommended Action listed in the table for each error or
event.
Figure 7-8
7-18 Troubleshooting