EXP Computer C4077-90960 - Manual (Page 285)

Message Error
Log
Category/
Message
Description Recommended
Action
13.12 PAPER JAM Error
Message
13.12.03 A slider jam occurred. The slider arms are
stuck or something is interfering with their
movement (refer to Figure 7-20). Two slider
arms hold the rear edge of the paper stack in
position during the stapling process. The
sliders help remove paper from the stapling
bed during the eject cycle. During the
power-on sequence, the motion of the sliders
is highly visible since they extend and return
to their start position. Motor "M3" and the
PSSlider photosensor control the motion of
the slider arms (refer to Figure 5-21). To remove the paper on the
stapling bed: Cycle power. See if
the stapler completes its
power-on sequence (see Error
Log Message 13.11.03).
Determine if the wire bail on the
stapler’s output paper path is not
installed upside down. The
stapler’s sliders should not hit the
bail. Check the stapling bed
assembly, which includes the
sliders and cables. If the sliders
are stuck or the cables are
damaged, replace the entire
stapler.
13.12 PAPER JAM Error
Message
13.13.03 A retainer jam occurred. The retainer is a
rotating shaft containing two flexible rubber
fingers and is located in the front upper
portion of the stapling assembly. The retainer
fingers rotate up as the stapling bed receives
paper from the head assembly of the
Multi-Bin Mailbox. Once paper is in the
stapling bed, the retainer arms rotate
counterclockwise to hold the back edge of
the paper against the rear wall of the stapling
bed. This action, along with the registration
pusher, correctly aligns the paper prior to
stapling. To clear the retainer jam:
Remove the stapling assembly.
Inspect the retainer fingers to
determine if anything is
preventing them from rotating.
Remove any obstructions that
may be present. Remove the
stapling assembly’s back plate
(refer to Figures 6-88 and 6-89).
Verify that the Retainer Motor
connect is connected to the
Control PCA (refer to callout 2 on
Figure 6-91). If all connections
are secure on the Control PCA,
yet the retainer fingers are still
"stuck," replace the stapling
assembly.
20 MEMORY OVERFLOW
DATA LOST Error
Message The printer received more data from the
computer than can fit in its available user
memory. Only the data currently in the
available memory will be printed. Some data
may be lost. Press [Select] to continue. To
increase memory, remove some
fonts, macros, or any other data
from memory; or, simplify the
page sent to the printer; or, install
additional memory.
NOTE: The printer will
automatically resume printing
after this error occurs if AUTO
CONTINUE=ON is set.
Table 7-5 Printer Control Panel Messages (continued)
7-48 Troubleshooting