EXP Computer C4077-90960 - Manual (Page 265)

Message Error
Log
Category/
Message
Description Recommended
Action
HP MIO 2 NOT READY Status The lower MIO card is not ready. One of two
situations may occur. First, the parallel port
and the upper MIO card may continue to
operate nominally. If the lower MIO card is
operating correctly and communicating with
the network, this message will disappear
after approximately one minute. No action is
required. Second, if the lower MIO card is
unable to communicate with the network, this
message will display for five minutes and
then disappear. In this case, the printer is not
communicating with the network, even
though the message is no longer displayed. The problem may be a bad MIO
card, bad cable or connection on
the network, or a network
problem. For more information
about the MIO card, refer to your
network documentation. Verify
that the product numbers for the
MIO card is supported by printer.
INPUT DEVICE FEED
PATH OPEN Attendance
Required An external input device such as the
2000-Sheet Input Tray (Tray 4) is disrupting
the paper path. The opening and closing of
the Tray 4 Vertical Transfer Door should
cause this message to be displayed (the
closed door "blocks" PS35). Check feed path, covers and
doors on external input device(s).
Check PS35 on the vertical
transfer assembly.
INPUT OPERATION
CONDITION xx.1y Attendance
Required An external input device has a condition that
needs to be corrected before printing can
continue.
See error log 13.17.11 -13.59.11
Check the indicated input device
and correct the error condition.
Cycle power and print PCL
configuration pages to verify all
devices are shown in printout.
See Figure 7-5.
INPUT TRAY = ALL TRAYS Status The printer will pull paper from all available
paper trays. No action required.
INSTALL TONER
CARTRIDGE Attendance
Required The toner cartridge is missing or installed
incorrectly. The print engine detects the
presence of the toner cartridge by reading
the voltage at the Toner Registration/Toner
Sensor on the High-voltage Power Supply.
For sensor location on the power supply,
refer to Figure 7-13. The contact can be
accessed from the right-hand side wall of the
toner cartridge cavity in the printer. Ensure the toner cartridge is
seated properly, or install a new
toner cartridge, ensuring it is
seated properly. If the error
persists: Check functionality of
the toner cartridge and
High-voltage Power Supply
contacts (refer to Figure 7-13).
Replace the toner cartridge.
Replace the High-voltage Power
Supply.
INTERNAL TEST Status The printer is executing a non-printing self
test. No action required. If this
message displays for over three
minutes, first cycle power. If this
persists, verify that the Formatter
connections are secure. Then
remove all optional SIMMs and
MIO(s).
Table 7-5 Printer Control Panel Messages (continued)
7-28 Troubleshooting