EXP Computer C4077-90960 - Manual (Page 289)

Message Error
Log
Category/
Message
Description Recommended
Action
55.xx ERROR PRESS
SELECT KEY Service
Message
55.xx.00
A printer command error occurred, which
indicates a problem between the Formatter
PCA and the print engine.
xx = error code:
01 =Unable to bring up the engine
02 =Excessive noise glitches on the Printer
Ready signal (PPRDY)
03 =Printer Ready signal (PPRDY) was lost
04 =No response to a signal communicate
request
05 =Engine reporting different source and/or
destination than was selected by the
Formatter PCA
06 =Unable to synchronize the engine serial
communications
07 =Serial receive parity error
08 =Serial transmit parity error
09 =Missed a serial communication interrupt
10 =Serial communication is hung
11 =Lost a serial communication extended
interrupt request (XISR)
12 =Invalid communication timeout error
13 =Serial communication delayed
Cycle power. If the error
continues, check the Formatter
seating into DC Controller. Ensure
no pins are bent. Reseat or
replace the cable from the DC
Controller and the Laser/Scanner
Assembly. Replace the
Laser/Scanner Assembly. Replace
the DC Controller PCA. Replace
the Formatter PCA.
Note: These connections may
appear to be correct, but if the
problem persists, reseat cable
connections making sure they are
properly connected.
56.x ERROR PRESS
SELECT KEY Service
Message
56.01.00
56.02.00
An invalid input source or output destination
was selected.
x = 1: Invalid input source
x = 2: Invalid output destination
Check the installed input and
output devices. Select a valid
device. If message is intermittent,
from the Configuration Menu,
select POWERSAVE=OFF.
57.x FAN FAILURE CALL
SERVICE Service
Message
57.01.00
57.02.00
57.03.00
57.04.00
A fan motor failure occurred (refer to Figure
7-3). All fans are enabled to low speed
operation at printer power-on. Fans will go
into high-speed operation during the print
cycle. All fans are disabled during
PowerSave Mode.
x = 1: FM1 (Laser/Scanner Fan)
x = 2: FM2 (Power Supply Cooling Fan)
x = 3: FM3 (Formatter Fan)
x = 4: FM4 (Face Down Deliver Fan)
Cycle power. It the message
continues, check and reseat
cabling between the fan motor(s)
and the DC Controller PCA.
Fan 1 J208
Fan 2 J216
Fan 3 J210
Fan 4 J225
Replace the faulty fan motor.
Replace the Low Voltage Power
Supply. Replace the DC Controller.
Table 7-5 Printer Control Panel Messages (continued)
7-52 Troubleshooting