EXP Computer C4077-90960 - Manual (Page 291)

Message Error
Log
Category/
Message
Description Recommended
Action
62.x PRINTER ERROR
CYCLE POWER Service
Message
62.0x.00 The printer encountered a problem when
accessing an internal memory (CRC error).
x = device
0 = Formatter
1-4 = SIMM Module
Cycle power. If the message
persists, verify that the SIMM
module is installed correctly. Turn
off the printer, remove the SIMM
module, then turn on the printer.
If the message does not display,
replace the defective SIMM. If the
message continues, repeat the
step above for the remaining
SIMM modules to isolate the
problem. If the message
continues with no SIMMs
installed, replace the Formatter
PCA.
64 PRINTER ERROR
CYCLE POWER Service
Message
64.00.00 A scan buffer error occurred. Cycle power. If the message
persists, replace the DC
Controller PCA. Replace the
Formatter PCA.
65 PRINTER ERROR
CYCLE POWER Service
Message
65.00.00 A dynamic RAM controller error occurred. Cycle power. If the message
persists, replace the Formatter
PCA.
66.0.1 through 66.0.45
DEVICE ERROR CYCLE
POWER Service
Message
66.00.01
through
66.00.45 The printer is unable to communicate with
the External Paper Handling PCA.
66.00.15=power failure or AC power supply
disconnected.
66.00.31-66.00.35 are related to
non-supported printers.
66.00.41-66.00.45 are related to invalid
device configuration.
For error codes 1-22: Verify
C-Link Cables are installed
correctly (refer to Figure 7-7).
Print the PCL configuration
pages. Note which installed
devices are NOT present on
configuration pages (refer to
Figure 7-5). Replace the External
Paper Handling Controller. If
problems persist, reduce the
printer to a minimum
configuration. For example, start
with the Formatter PCA only and
print the PCL configuration pages.
Add the External Paper Handling
Controller (no cable) and print the
PCL configuration pages. Add the
C-Link Cable to the 2000-Sheet
Input and retry until all devices
are added, or the failing device is
identified. Replace the controller
for the failing Paper Handling
Device. For errors 66.00.14
through 66.00.22, the printer may
have possible short term AC
power failures. Replace the
Multi-Bin Mailbox’s External
Power Supply.
Table 7-5 Printer Control Panel Messages (continued)
7-54 Troubleshooting