AEC VacTrac Series Conveying Systems - Manual (Page 12)

VacTrac™ Conveying Systems 12-Station Controllers Page 11
2 Shipping Information
2-1 Unpacking and Inspection
You should inspect your AEC/Whitlock VacTrac™ 12-station
controller for any possible shipping damage. If the container and
packing materials are in re-usable condition, save them for
reshipment if necessary.
Thoroughly check the equipment for any damage that might have
occurred in transit, such as broken or loose wiring and
components, loose hardware and mounting screws, etc. In case of
breakage, damage, shortage, or incorrect shipment, refer to the
following sections.
2-2 In the Event of Shipping Damages
Important!
According to the contract terms and conditions of the Carrier,
the responsibility of the Shipper ends at the time and place of shipment.
; Notify the transportation company’s local agent if you discover
damage.
; Hold the damaged goods and packing material for the
examining agent’s inspection. Do not return any goods to AEC,
Inc. before the transportation company inspection and
authorization.
; File a claim against the transportation company. Substantiate
the claim by referring to the agent’s report. A certified copy of
our invoice is available upon request. The original Bill of
Lading is attached to our original invoice. If the shipment was
prepaid, write us for a receipted transportation bill.
; Advise AEC, Inc. regarding your wish for assistance and to
obtain an RMA (return material authorization) number.