Updating software, Acquiring software updates – Grass Valley 2000NET v4.0.0 User Manual

Page 53

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2000NET Instruction Manual

53

Using the 2000NET GUI

Updating Software

There are currently three ways of updating software on Kameleon and 2000
series media modules depending on the type of module and its current
software version.

2000NET (version 3.2.0 and later), Kameleon, and some applicable 2000
modules may be updated using the NetConfig Networking Applica-
tion option available with modular and other Grass Valley products.
Refer to

NetConfig Method Overview on page 54

.

Older version (2.1.2 and earlier) 2000NET modules must be updated
using the FTP download method described in

2000NET Software Update

From FTP Server on page 75

.

Some 2000 series media modules are not upgradeable with either of the
above methods and require a special cable kit as described in

Unsup-

ported Software Updates on page 87

.

Acquiring Software Updates

Software upgrade packages are available from the Grass Valley Customer
Service FAQ site or the public FTP site.

You may connect to the Grass Valley FAQ site to access the latest module
and free NetConfig software and subscribe to software updates automati-
cally at the following URL:

http://gvg.custhelp.com

The information provided here is the most up-to-date. Using this link is rec-
ommended so that when new versions of software are released, you are
notified by E-mail. It also provides information on module software
updating, including a list of the modules that do not support remote
upgrades.

To find the latest available 2000 software on the FAQ site, do the following:

1.

Navigate to the FAQ site and click on the first FAQ in the list labeled
DOWNLOAD THE LATEST SOFTWARE?

2.

Select the link to the correct module software.

If you cannot find the software you need you may also go directly to the
Thomson Grass Valley ftp site to download the software at the following
location:

ftp://ftp.thomsongrassvalley.com/pub/modular

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