Grass Valley Imagestore 750 v.2.0.1 - Manual (Page 285)

Imagestore 750 User Manual Support
Miranda Technologies Inc. Page 285
Mark the “return number” clearly on any packaging as well as on the return
paperwork. Any subsequent correspondence should reference this “return
number”.
Transit Packaging
When returning equipment, ensure that it is adequately packaged using good
quality materials. Particularly ensure that the unit is tightly packed within a
strong carton (preferably the original) and avoid common polythene or
polystyrene chips, since the product may contain static sensitive devices.
Some components, such as hard drives, may be susceptible to damage by
physical shock and caution is required when removing the equipment from
racks.
Units received at Miranda Technologies Inc. with obvious damage, not
described on the accompanying documentation, or not notified to Miranda
Technologies Inc. by the customer, are assumed damaged in transit and this is
chargeable. Customers are strongly advised to insure the equipment against
damage in transit when returning it to Miranda Technologies Inc.. Should a
unit be received from Miranda Technologies Inc. in a damaged state (either
new or repaired), this should be reported to both the courier and Miranda
Technologies Inc. immediately.