Pressure Systems 9022 - Manual (Page 5)

Pressure Systems, Inc. NetScanner™ System (9016, 9021, & 9022) User’s Manual
www.PressureSystems.com - iv -
Our Company
Pressure Systems Incorporated, (PSI) develops, manufactures, and services level and pressure
measuring instruments where the highest level of traceable accuracy is required for
aerospace, industrial, municipal, and environmental applications. Our products have
become the world standard for electronic level and pressure measurement and scanning. We
are committed to the highest quality design, manufacture, and support of level and pressure
instrumentation that is in the best interest of our customers. PSI is an ISO9001:2000
certified company.
Our Warranty
Pressure Systems, Inc., warrants NetScanner ™ System products to be free of defects in
material and workmanship under normal use and service for one (1) year.
Technical Support
Monday through Friday, during normal working hours, (7:30 am through 5:30 pm,
Eastern time) knowledgeable personnel are available for assistance and troubleshooting.
Contact the Applications Support Group or the Customer Services Department at
Pressure Systems (757-865-1243 or toll free 1-800-328-3665) if your scanner is not
operating properly or if you have questions concerning any of our products. E-mail
assistance is available by contacting
[email protected].
Merchandise Return Procedures
If your scanner needs to be returned to Pressure Systems, obtain a Returned Merchandise
Authorization (RMA) from the Customer Service Department.
Be prepared to supply the following information when requesting the RMA:
! Part number
! Serial number
! Complete description of problems/symptoms
! Bill To and Ship To address
! Purchase order number (not required by PSI warranty repairs)
! Customer contact and telephone number
The above information, including the RMA number must be on the customer’s shipping
documents that accompany the equipment to be repaired. PSI also requests that the
outside of the shipping container be labeled with the RMA number to assist in tracking
the repairs. All equipment should be sent to the following address: