Epson AcuLaser C9300 - Manual (Page 74)

Chapter 4
Troubleshooting
General Problems
Cannot configure the network interface or cannot print from the network.
Cause What to do
The printer settings or network settings may
be wrong. First, check to see if you can print a status sheet, as described in “Printing
a Network Status Sheet” on page 76. If you can print a status sheet,
check the network settings; otherwise, set the interface mode of the
printer’s control panel to Auto or Option.
Cannot print even if you have assigned the IP address to the computer and the
printer.
Cause What to do
You have assigned an IP address to the
computer manually, but you assigned the IP
address to the printer by Automatic Private IP
Addressing (APIPA). Assign the printer’s IP address so that it belongs to the same segment of
the computer. Use EpsonNet Config and the printer’s control panel.
Unable to start EpsonNet Config.
Cause What to do
You have added or deleted protocols after
installing EpsonNet Config. Uninstall EpsonNet Config and then reinstall it. See “Installing
EpsonNet Config” on page 49.
Epson Network Guide
Troubleshooting 74