Troubleshooting during installation, Symptoms, possible causes and solutions – Planar Systems URW105 105" 5K 21:9 Ultra-Wide Commercial Monitor User Manual
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Planar UltraRes W Series User Manual
020-1420-00A
Page | 75
Troubleshooting During
Installation
This section includes troubleshooting information about different issues you may encounter
during the installation process or after your display has been running for some time. If you are
not able
to solve your issue in this section, please contact Planar’s Technical Support team for
assistance.
27. Symptoms, Possible Causes and Solutions
Below are different symptoms that you might encounter as you install your Planar UltraRes W
Series display. First look at the different symptoms to see if you can find your issue. And then
look at the possible cause and try the suggested solution(s). If you still are not able to resolve
your issue, please contact Planar’s Technical Support Department.
27.1 Symptom: Display
Doesn’t Respond to External Control System
Solution
Confirm the
Power Down Mode
setting.
Networked standby
or
Fast Startup
are required to
enable the use of external control devices.
Standby
disables all external control except IR,
allowing the display to be in the lowest power setting. See “Power Down Mode” on page 44.