HP 3000dtn - Manual (Page 122)

8-22
ENWW
z The media stack exceeds the maximum stack height for
the tray
Check the label inside Tray 2 and Tray 3 for the maximum stack
height. If the media exceeds this level, remove some of the media
from the tray.
z Media is curled
Make sure the media you are using is not curled. Uncurl the media
by gently bending it in the opposite direction of the curl.
If media has been exposed to a humid environment, it might curl.
Media should be stored in a cool, dry place.
z The media lift plate inside the tray is stuck in the
lowest position
Pull out the tray until it stops, and then close the tray completely.
If the media still is not picked up from the tray, open the tray and
reposition the media. Make sure the media width and length guides
fit snugly but gently against the stack. Firmly close the drawer.
Media is not picked up from Tray 1
z Too much media is loaded
The single sheet manual feed unit is designed to hold a single
sheet of media. The optional multipurpose tray, which is installed in
the Tray 1 location and replaces the single sheet manual feed unit,
is designed to hold up to 100 sheets (11-mm or 0.43-inch stack) of
standard weight media.
z Media is wrinkled or bent
Make sure the media is not wrinkled or bent. Remove media from
Tray 1, and then reload the media in Tray 1.
z Media is not inserted or aligned properly
When printing using the manual feed unit in the Tray 1 location,
make sure the media is inserted with the short edge of the paper
feeding into the printer, and the long edge against the left side of
the tray. Push the media into the printer until you feel some
resistance. Do not force the media into the feed slot, and release
the media as soon as it is pulled into the printer.