Customer support and printer specifications, Contacting customer support, Hp help on the web – HP 3000dtn User Manual

Page 147: Hp instant support, Contacting customer support -1, Hp help on the web -1 hp instant support -1, Hp instant, Support

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10

Customer support and
printer specifications

Contacting customer support

If your printer is not operating properly and the troubleshooting
suggestions in this guide do not solve the problem, try using one of the
following support services to obtain assistance.

HP help on the Web

HP provides several resources on the Web to provide help with
your printer.

Visit

http://www.hp.com/go/support

to find information for your printer

model. When you enter the section that covers your printer model, you
will be able to view information about setting up and using your printer,
downloading printer drivers, solving a problem, ordering supplies and
accessories, and the printer warranty.

hp instant support

You can access hp instant support from the Toolbox (if the computer is
running Windows and the printer is connected to a network) or from the
embedded Web server.

To access hp instant support using the Toolbox, click the Information
tab in the Toolbox, and then click hp instant support.

To access hp instant support using the embedded Web server, open a
Web browser and type the IP address for the printer in the address box.
Then, in the Other Links section of any embedded Web server page,
click hp instant support.

hp instant support web pages are dynamically created. If you bookmark
this site and connect to it using the bookmark, the pages will not display
the current information. Instead, connect from the embedded
Web server.

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