Hewlett-packard limited warranty statement, Hewlett-packard limited warranty statement -11 – HP 3000dtn User Manual

Page 157

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ENWW

10-11

Hewlett-Packard Limited Warranty Statement

Extent of Limited Warranty

1

Hewlett-Packard warrants to the end-user customer that the HP products specified
above will be free from defects in materials and workmanship for the duration
specified above, which duration begins on the date of purchase by the customer.

2

For software products, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any product will
be uninterrupted or error free.

3

HP’s limited warranty covers only those defects that arise as a result of normal use
of the product, and does not cover any other problems, including those that arise as
a result of:

a

Improper maintenance or modification;

b

Software, media, parts, or supplies not provided or supported by HP;

c

Operation outside the product’s specifications;

d

Unauthorized modification or misuse.

4

For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge
does not affect either the warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is attributable to the use of a
non-HP or refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.

5

If HP receives, during the applicable warranty period, notice of a defect in any
product which is covered by HP’s warranty, HP shall either repair or replace the
product, at HP’s option.

6

If HP is unable to repair or replace, as applicable, a defective product which is
covered by HP’s warranty, HP shall, within a reasonable time after being notified of
the defect, refund the purchase price for the product.

7

HP shall have no obligation to repair, replace, or refund until the customer returns
the defective product to HP.

8

Any replacement product may be either new or like new, provided that it has
functionality at least equal to that of the product being replaced.

9

HP products may contain remanufactured parts, components, or materials
equivalent to new in performance.

10

HP’s Limited Warranty Statement is valid in any country/region where the covered
HP product is distributed by HP. Contracts for additional warranty services, such as
on-site service, are available from any authorized HP service facility in countries/
regions where the product is distributed by HP or by an authorized importer.

HP product

Duration of Limited Warranty

Software

1 year

Accessories

1 year

Ink cartridges

90 days

Printer peripheral hardware (see below for details)

1 year

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