Hp instant support, Hp instant support -10, Instant support – HP 3000dtn User Manual

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hp instant support

hp instant support is a Web-based tool that provides you
product-specific services, troubleshooting tips, and information about
your printer's ink and media usage. With this information, you can
diagnose and solve printer problems, and manage your printing
activities and printer supplies more effectively.

hp instant support provides the following information about your printer:

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Notification of printer driver and firmware updates

When a firmware or driver update for your printer is available on the
HP website, a message appears on the hp instant support
homepage. Click the link within the message to go directly to the
printer drivers downloads section of the HP website.

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Resolutions for specific printer errors

hp instant support provides immediate access to information that
can help you resolve error messages specific to your printer.
To see a description of the problem, as well as recommendations
for solving or preventing the problem, click the link within the
message. To see a list of past printer errors, click alerts on the left
side of the hp instant support page.

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Managing ink and media usage (myPrintMileage)

myPrintMileage helps you manage your printing activities and
printer supplies. This tool tracks your printer usage information to
help you plan the purchase of supplies.

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Obtaining support services

HP offers a variety of support services that can help you maintain
your printer. hp instant support creates a list of the support services
available for your printer. To learn more about these services or to
purchase a service, click the appropriate link.

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Easy access to troubleshooting tips

To help you quickly resolve printer problems or prevent some
problems from happening, hp instant support provides tips that are
customized for your printer.

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