IBM INFOPRINT 6500 User Manual

Page 216

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Chapter 7

Troubleshooting (10/100Base-T)

216

•

When setting the Ethernet Interface up as a PSERVER, did you
specify a destination on the Ethernet Interface (e.g., d1prn) for
the printer name, and did you remember this name is case
sensitive?

NOTE: Ethernet Interface destinations are case sensitive, so they

will not be recognized if they are typed incorrectly. By
default, they are all in lowercase. If you are setting up in a
Netware 4.

x or Netware 5.x environment, the destination

must be renamed to uppercase to match the PCONSOLE
or Netware Administrator entry. Please see “set dest

<dest> name <new_name>

” on page 344 for information

on changing names.

•

Does the destination you used in your PSERVER setup have
the Novell service enabled? Please see “Commands” on page
327 for
information on enabling/disabling services.

NOTE: The debug information that follows can be found by trying

to telnet the Ethernet Interface and issuing the
commands given or launching a browser to the Novell
status page on the Ethernet Interface (e.g., http://

192.168.11.9/networkNovellStatus.html

).

•

Find the “IPX Layer” secion on the Novell HTML status page.
Check that a board has been bound to the Ethernet Interface
and that the network number is correct for your network. If not,
you may want to set a specific frame type for the Ethernet
Interface to use.

•

Find the “File Servers” section on the Novell HTML status
page. If no file servers show up, then there is probably a
problem with the network connection, or the Ethernet Interface
is not on a Novell network. Find the “SAP” section on the Novell
HTML status page to see if the Ethernet Interface is seeing any
network activity.

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