IBM INFOPRINT 6500 - Manual (Page 264)

Chapter 9 iSeries Troubleshooting
264
Spooled Files Disappear Without Printing
To resolve this problem:
• Check that the correct printer queue name and correct IP
address have been used.
•
Ping the IP address. If the ping is successful, disconnect the
network cable from the printer/print server, and ping the
address again. If the ping is still successful, there is another
printer with that IP address on the network.
Data Is Being Clipped
To resolve this problem, you may want to set the PSC (Page Size
Control) parameter to *YES in the CRTPSFCFG command (V3R2,
V3R7, or V4R1).