Juniper Networks E-Series User Manual

Page 130

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CHAPTER 10
Troubleshooting

10-8

FAIL LED lights

•

The line module and I/O
module are incompatible.

•

A hardware failure, such
as a failed module.

1 Check that the line and I/O modules are compatible;

replace if necessary.

2 If you replaced the I/O module only, issue the reload

slot slot_number command.

3 If you replaced the line module or if there was a

hardware failure, the system should automatically
reset the module.

4 If condition persists, contact Juniper Networks

Customer Service.

•

FAN OK does not light

•

FAN FAIL LED lights

•

Fan is not working
properly or has slowed
down.

•

Fan needs replacement.

Contact Juniper Networks Customer Service; the system
must be serviced.

LINK LED is not lit

•

Ethernet connection is
down.

1 Check that Ethernet cables are properly connected to

both the Ethernet port and the appropriate network
device.

2 Contact Juniper Networks Customer Service.

RED ALM

•

System does not
recognize a port
connection.

•

Cabling is not connected
properly.

•

Cable is faulty.

•

Clocking problem exists.

1 Check that all cables are firmly plugged into the ports

and the attached network device.

2 Verify that cables are clean.
3 Test for faulty cables.
4 Verify clock source and configuration.
5 Reset system.

Note: Problem is corrected when normal LED activity is
observed.

YEL ALM
Note: This LED is not
functional on the HSSI line
module.

•

Far end receive failure
(FERF) exists.

1 Correct FERF problem.
2 Reset system.
Note: Problem is corrected when normal LED activity is
observed.

•

System will not boot.

•

Module(s) held offline.

•

FAIL LED lights.

A slot group is overloaded.

1 Issue the show version command to display board

status.

2 Review section on proper slot group configuration in

Chapter 5, Installing Modules

.

3 Reconfigure system with correct slot group

configuration.

4 Reset system.

Table 10-4 Troubleshooting abnormal LED activity on modules (continued)

Diagnostic Signs

Possible Problems

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