Kodak 500 - Manual (Page 158)

A-61628 December 2011 C-1
Appendix C Warranty - US and Canada only
Congratulations on the purchase of a Kodak Scan Station 500 or Kodak Scan Station 520EX. Kodak Scan Stations
are designed to provide end users with the highest performance and reliability. All Kodak Scan Stations are
covered by the following Limited Warranty.
Limited warranty for Kodak Scan Stations
Eastman Kodak Company provides the following Limited Warranty on Kodak Scan Stations (excluding spare parts
and consumables) distributed by Kodak or through Kodak’s authorized distribution channels:
Kodak warrants that a Kodak Scan Station, from the time of sale through the Limited Warranty period applicable to
the Product, will be free of defects in materials or workmanship and will conform to the performance specifications
applicable for the particular Kodak Scan Station.
All Kodak Scan Stations are subject to the Warranty Exclusions described below. A Kodak Scan Station found to
be defective or which does not conform to the product specifications will be repaired or replaced with new or
refurbished product at Kodak’s option.
Purchasers may determine the applicable Limited Warranty period for the Kodak Scan Stations purchased by
calling (800) 822-1414, or by visiting: http: www.Kodak.com/go/docimaging or by reviewing the Limited Warranty
Summary Card enclosed with the Kodak Scan Station.
Proof of purchase is required to demonstrate eligibility for warranty service.
Warranty exclusions
Kodak’s Limited Warranty does not apply to a Kodak Scan Station that has been subjected to physical damage
after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure
to properly package and ship the Scan Station back to Kodak for warranty service in accordance with Kodak’s then
current Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or
by a failure to remove the shipping restraint prior to use; (b) resulting from the user’s installation, system
integration, programming, re-installation of user operating systems or applications software, systems engineering,
relocation, reconstruction of data, or removal of the product or any component (including breakage of a connector,
cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service provider
authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories,
or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, operator error, failure to provide
proper supervision or maintenance, including use of cleaning products or other accessories not approved by
Kodak or use in contravention of recommended procedures or specifications; (e) by environmental conditions
(such as excessive heat or other unsuitable physical operating environment), corrosion, staining, electrical work
external to the product or failure to provide electrostatic discharge (ESD) protection; (f) by failure to install firmware
updates or releases available for the product and (g) by such other supplemental exclusions published from time to
time online at http: www.Kodak.com/go/docimaging or by calling (800) 822-1414.
Kodak provides no Limited Warranty for products purchased from countries other than the United States.
Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original
source of purchase.
Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s
product, computer system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that
manufacturer’s product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective
product or thirty (30) days, whichever is longer.