KVH Industries TracVision G8 - Manual (Page 116)

5.19 Preparing for Shipment
If you need to repack the antenna unit for shipment, the shipping
restraint that was removed during installation must be
reattached. Follow the steps below to reinstall the restraint and
get the antenna unit ready for shipping.
1. Using a heavy-duty tie-wrap (which was detached at the
time of installation), secure the antenna frame to the
internal sensor’s mounting bracket.
Figure 5-36 Azimuth Shipping Restraint
2. Place some foam between the reflector and the baseplate
to keep the reflector from moving.
3. Pack the TracVision G8 antenna unit in its original
package. Secure the box to a pallet to ensure upright
transport.
4. As detailed in the warranty accompanying this product, a
Return Material Authorization (RMA) number is required
prior to the return of the TracVision G8 system to KVH.
Contact the KVH Technical Support Department at
+1 401 847-3327 or via e-mail at [email protected] to obtain
the RMA number. Please review your warranty to
familiarize yourself with all requirements, liabilities, and
policies.
54-0198 120
TracVision G8 Owner’s Manual - Guide to Technical Information
Tie-wrap
Sensor
Bracket
Frame
When rotating the azimuth
mechanism by hand, go slowly!
Hitting the mechanical stops with
excessive force will damage the
azimuth limit switch.
KVH is not liable for damage
caused by improper shipping.
Before returning the product, be
sure to obtain an RMA number
from KVH’s Technical Support
Department and write the
number on the outside of the
box. Shipments received without
an RMA number will be returned
to you at your expense.