LogTag Recorders LogTag Analyzer Temperature Recorder - Manual (Page 151)

Chapter 10 Appendix 151
Resolving USB Driver
Problems
Every USB device requires the appropriate driver files to be installed prior to them being
successfully used on a computer. The installation process of the LogTag Analyzer software
will attempt to ensure the appropriate driver files are installed on the computer.
The USB drivers included in the LogTag Analyzer installation program are Microsoft WHQL
certified. They can also be downloaded through the Windows Update service. If USB
Interface Cradles are connected prior to running the LogTag Analyzer installation
program, Windows will attempt to install the drivers through Windows Update. If your
computer is not connected to the internet, or you choose not to let Windows search for
the driver online, you will need to manually update the drivers on your system.
It is strongly recommended that the software is installed prior to any USB Interface
Cradles being connected to the computer.
The following sections will guide you through the steps necessary to determine whether
or not a problem exists with the installation of the USB drivers for the USB Interface
Cradle are installed correctly on the computer and, if necessary, how you can resolve a
problem with the installation of the USB drivers.
In This Section
Checking the installation of the USB driver ............... 151
USB driver installation through software installation . 157
Manual USB driver installation on Windows XP ......... 159
Manual USB driver installation on Windows 2000...... 163
Checking the installation of the USB driver
The following will guide you through the steps necessary to determine whether or not the
drivers for the USB Interface Cradle are installed correctly on the computer.