Can send but not receive faxes – Lexmark 7500 Series User Manual

Page 188

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5

Look down at the Country menu item to see the user default setting indicated by an *.

6

If you want to change the County Code:

a

Press

or

repeatedly until you reach the Country menu item.

b

Press

or

repeatedly until the country or region where you are operating the printer appears.

c

Press

to save the setting.

Is your printer memory full?

1

Dial the receiving number.

2

Scan the original document one page at a time.

Can send but not receive faxes

These are possible solutions. Try one or more of the following:

Load paper

Load paper to print any faxes that have been stored in the printer.

Check if Auto Answer is on

If Auto Answer is on:

The printer will answer after the preset number of telephone rings.

If you are using a distinctive ring, see “Setting the distinctive ring” on page 83.

1

From the control panel, press

or

repeatedly until Fax is highlighted.

2

Press .

3

Press

or

repeatedly until you reach the Auto Answer menu item.

4

Check to see if On is selected.

5

If not, press

or

until On appears.

6

Press

to save.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Make sure Fax Forwarding is not selected

1

From the control panel, press

or

repeatedly until Fax is highlighted.

2

Press .

3

Press

or

repeatedly until the Fax Setup submenu is highlighted.

4

Press .

5

Press

or

repeatedly until the Ringing and Answering submenu is highlighted.

6

Press .

7

Press

or

repeatedly until you reach Fax Forward.

Troubleshooting

188

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