Caller id information is not displayed, Jams and misfeeds troubleshooting, Paper jam in the printer – Lexmark 7500 Series User Manual

Page 191: Paper jam in the paper support, Paper jam in the automatic document feeder (adf)

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4

Press .

5

Press

or

repeatedly until the Dialing and Sending submenu is highlighted.

6

Press .

7

Press

or

repeatedly until you reach Max Send Speed.

8

Press

or

to select a lower transmission speed.

9

Press

to save.

10

Resend the fax.

11

If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission
speeds.

Note: 2400 bps is the lowest transmission speed.

Notes:

The lower the transmission speed, the longer it will take your fax to print.

This solution will reduce the speed for future faxes until you reset the transmission speed.

Caller ID information is not displayed

Caller ID pattern may not be set correctly

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for
the printer to display Caller ID information. For more information, see “Using Caller ID” on page 80.

Jams and misfeeds troubleshooting

Paper jam in the printer

Remove the paper manually

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper jam in the paper support

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper jam in the Automatic Document Feeder (ADF)

1

Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.

2

Firmly grasp the paper, and gently pull it out.

3

Close the ADF.

4

Press .

Troubleshooting

191

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