Printer receives a blank fax, Received fax has poor print quality – Lexmark 7500 Series User Manual

Page 190

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4

Press

or

repeatedly until the Fax Setup submenu is highlighted.

5

Press .

6

Press

or

repeatedly until the Dialing and Sending submenu is highlighted.

7

Press .

8

Press

or

repeatedly until you reach Dial Method.

9

Press

or

repeatedly until Behind PBX (Dial Tone Detect Off) appears.

10

Press

to save.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

Check original document

Ask the sender to verify the original document was loaded correctly.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Check cartridges

1

Remove the print cartridges.

2

Make sure the sticker and tape have been removed.

3

Reinsert the print cartridges.

Received fax has poor print quality

These are possible solutions. Try one or more of the following:

Review checklist for sender

Check that the quality of the original document is satisfactory.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Increase the fax scan resolution.

Check ink

Check the ink levels and install a new print cartridge if necessary.

Decrease the transmission speed

1

From the control panel, press

or

repeatedly until Fax is highlighted.

2

Press .

3

Press

or

repeatedly until the Fax Setup submenu is highlighted.

Troubleshooting

190

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