Nortel Networks SL-100 User Manual

Page 105

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105

Index

Directory

Password protection

80

Directory Number

13

Directory/Log Key

80, 86

Display Agent Status

48

display diagnostics

31

Display Feature

13

Display Queue

37, 44

Display Queue Status

49

Display Queue Threshold

37

Display Queue Threshold feature

37

Display-Telephone

22

DN

13

Don’t Answer Split

59

Done Key

23

E

Emergency

Supervisor

45

Emergency Key - Agent

19, 39

Enable Live Dial Pad

28

End ACD Call

36

External Alerter and Recorder Interface

98

F

Feature Access Codes (FAC)

13, 103

Feature Display

13

Feature Key

Change label

24

Feature Key Chart

99

Fixed Key Caps

10

Fixed Keys

13, 17

G

Goodbye Key

16, 36

Group Intercom Call

55

H

Handset

97

Headset

32, 97

Headset Key

18, 32

Headset port external alerter

31

Headset port on call

30

Headset type, setting

30

Hold Call

61

Hold Key

16, 68

I

In-Calls Key

17, 35

Indicator Status

13

Individual Directory Number

21

Individual Page from Group Intercom

57

Information Display

13

Information Line

13

Inspect Key

15, 65

Intercom Call

55, 56

Interflow

46

Internal Call Forward

59

K

KBA Expansion Module

98

Key Caps

10, 97

Key click

29

Key-based Expansion Module

98

Keys

Directory/Log Key

80, 86

Done Key

23

Feature Key

24

Navigation Keys

23

Options Key

23

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