Nortel Networks SL-100 - Manual (Page 12)

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Introduction to your M3905 Call Center Telephone
Call Forcing. Flexible Call Observing-Nodal.
Display Queue and Threshold. Observe Agent from 2500 set.
Walkaway and Return from
Walkaway. Observe-Agent Key.
Agent Login and Login
Enhancements. Display Queue-Status Key.
Multistage Queue Status Display.
Answer Agent.
Answer Emergency.
Display Queue Threshold.
Make Set Busy.
Table 1 Agent and Supervisor features
Agent features Supervisor features