Trace a malicious call, Trace a malicious call 66, Ess and use the redial list 84 – Nortel Networks SL-100 User Manual

Page 66

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While on an active call

To view the name of a second
caller while on a call in
progress:

While on a call, you hear the call
waiting tone.

1.

Press the

Inspect

Key.

2.

Press the flashing

DN

Key. The

call waiting information appears
on the display.

Note 1: The display information on the
incoming call does not interfere with the
current call in progress.

Note 2: You can use the

Inspect

Key with

other feature keys to display information
associated with the feature keys.

Trace a Malicious Call

Malicious Call Hold provides a way for you to trace nuisance calls.

Note: If available on your system, Customer Originated Trace is another fea-
ture that provides a way for you to trace nuisance calls.

To trace a call:

1.

Press the

Malicious Call Hold

Key.

2.

If you wish to return to the call,
press the DN beside the flashing
LED indicator of the call.

If you do not have a

MALCSHold

key:

1.

Press the

Transfer

or

3-way Call

key.

2.

The calling party is placed on hold and
you receive a special dial tone.

3.

Dial the MALCShold FAC.

4.

You are automatically
reconnected to the calling party.

Inspect

2498

MALCSHold

2498

Trans

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