Raritan Engineering Command Center CC-SG User Manual

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• CIM (Computer Interface Module)—is the hardware used to connect a target server and a

Raritan device. Each target requires a CIM, except for the Dominion KX101 which is
attached directly to one target and therefore, does not require a CIM. Targets servers should
be powered on and connected to CIMs and CIMs should be connected to the Raritan Device
BEFORE adding the ports in CC-SG. Otherwise, the blank CIM name will overwrite the CC-
SG port name. Servers need to be rebooted after connecting to a CIM.

• CommandCenter NOC (CC-NOC)—is a network monitoring appliance that audits and

monitors the status of servers, equipment, and Raritan devices that CC-SG manages.

• Device Group—a defined group of devices (see the Devices definition) that are accessible to

a user. Device groups are used when creating a policy to control access to the devices in the
group.

• Devices—are Raritan products such as Dominion KX116, Dominion SX48, Dominion

KSX440, IP-Reach, Paragon II System Controller, Paragon II UMT832 with USTIP, etc. that
are managed by CC-SG. These devices control the target servers and systems that are
connected to them.

• Elements—are the values of a category. For example, the “New York City” element belongs

to the “Location” category. Or, the “Windows” element belongs to the “OS Type” category.

• Generic Devices—a device, such as a hub, Windows server, or Cisco router, that can be

managed by CC-SG. Generic devices cannot be discovered by CC-SG; they have to be
manually added—see section Add Device in Chapter 5: Adding Devices and Device
Groups
.

• Ghosted Ports—a ghosted port can occur when managing Paragon devices and when a CIM

or target server is removed from the system or powered off (manually or accidentally). Refer
to Raritan’s Paragon II User Manual for additional information.

• Hostname—A hostname can be used if DNS server support is enabled (see section Network

Configuration in Chapter 12: Advanced Administration for additional information). The
hostname and its Fully-Qualified Domain Name (FQDN = Hostname + Suffix) cannot exceed
257 characters. It can consist of any number of components, as long as they are separated by
“.”. Each component has a maximum size of 63 characters and the first character must be
alphabetic. The remaining characters can be alphabetic, numeric, or “-“ (hyphen or minus).
The last character of a component may not be “-”. While the system preserves the case of the
characters entered into the system, the FQDN is case-insensitive when used.

• iLO/RILOE—Hewlett Packard’s Integrated Lights Out/Remote Insight Lights Out servers

that can be managed by CC-SG. Data between CC-SG and iLO/RILOE device is SSL
encrypted. Targets of an iLO/RILOE device are powered on/off and recycled directly.
iLO/RILOE devices cannot be discovered by CC-SG; they have to be manually added—see
section Add Device in Chapter 5: Adding Devices and Device Groups.

• In-band Access—going through the TCP/IP network to correct or troubleshoot a target in

your network. KVM, Serial, and Generic devices can be accessed via these in-band
applications: RemoteDesktop Viewer, SSH Client, VNC Viewer.

• IPMI Servers (Intelligent Platform Management Interface)—servers that can be controlled

by CC-SG. IPMI are discovered automatically but can be added manually as well—see
section Add Device in Chapter 5: Adding Devices and Device Groups.

• Out-of-Band Access—using applications such as Raritan Remote Console (RRC), Raritan

Console (RC), or Multi-Platform Client (MPC) to correct or troubleshoot a KVM or serial
managed target in your network.

• Policies—define the permissions, type of access, and to which ports and/or devices a user

group has access to. Policies are applied to a user group and have several control parameters
to determine the level of control, such as date and time of access.

• Port Groups—a defined group of ports that are accessible to a user. Port groups are used

when creating a policy to control access to the ports in the group.

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