Thermador CES304FS - Manual (Page 31)

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Service
Troubleshooting
If you encounter a problem, it frequently will merely be something minor. Before you
call customer service, consider the following suggestions and instructions:
Check the condition of the fuses/circuit breakers at your location. Check to see if
you are experiencing a power failure.
The touch control zone is very dirty, food has boiled over, or an object is lying on top
of the control settings zone. Thoroughly clean the touch control zone, or remove the
object lying on the zone if that may be causing the problem. Touch the touch control
zone that seems to be involved in the problem. The flashing will stop.
The main switch was operated continuously for longer than five seconds.
Thoroughly wipe off the touch control zone and remove any objects that might be
sticking to the zone. Enter your settings again.
The main switch was accidentally touched. Turn the unit on again. Enter your
settings again.
Repairs may only be performed by trained customer service technicians.
WARNING :Ą If your unit is repaired in an unprofessional manner, you may
be exposed to substantial risks.
If an E and numbers appear in the display areas, an electronic fault has occurred.
Use the building circuit breaker or the circuit breakers in your circuit breaker box to
turn the unit off and then on again. If the display appears again, call customer
service.
If F and numbers appears in the display, your unit has detected a fault. The following
table lists actions you can take to correct the problem.
Display Fault Action
F0 The cooking Sensor is defective. Lower the cooking sensor. After the error
message goes out, you can keep on
cooking without CookSmart  . Please call
the afterĆsales service.
F2 The heating element is too hot and has
turned off.
Remove any cookware from the heating
elements. F2 will go out if you
acknowledge the display by touching a
touch control zone and the heating
element has cooled off sufficiently. Wait a
few minutes until the heating element has
cooled off somewhat. If F2 still appears
after you turn the heating element on, the
element is still too hot. Turn off the heating
element and allow it to cool further.
The cooktop is not working
E is flashing on the heating
element display
E will be flashing in all of the
heating element displays, and an
acoustic signal will be audible
The cooktop has turned itself off
Repairs
ř
Display E and numbers
Display F and numbers