Chapter 6 - troubleshooting – Asus GigaX1024iPlus User Manual

Page 59

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Chapter 6 - Troubleshooting

ASUS GigaX 1024i+

Table 8: Problems & suggested actions

Problem

Suggested Action

Web configuration interface

You forgot/lost your WEB

Configuration Interface

user ID or password.

1. If you have not changed the password from the default, try

using “admin” as the user ID and bypassing password.

Some pages do not

display completely

1. Verify that you are using Internet Explorer v5.5 or later.

Netscape is not supported. Support for Javascript® must be

enabled in your browser. Support for Java® may also be re-

quired.
2. Ping the switch IP address to see if the link is stable. If

some ping packets fail, check your network setup to make

sure a valid setting.

Changes to Configuration

are not being retained.

Be sure to click <Save> in the Save Configuration page to

save any changes.

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