Xylem IM157 Model MPVN User Manual

Page 9

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9

7. FAULTS – CAUSES AND SOLUTIONS

The following notes on causes of faults and how to

repair them are intended as an aid to recognizing the

problem. The distributor’s Customer Service Department

is available to help repair faults that the operator cannot

or does not want to repair. If the operator repairs or

changes the pump, the design data on the Data Sheet and

Points 1.2 – 1.4 of these Operating Instructions should be

particularly taken into account. If necessary, the written

agreement of the distributor must be obtained.
FAULTS
DISCHARGE TOO LOW

Code no. 1, 4, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15
DISCHARGE STOPS AFTER A TIME

Code no. 8, 10, 11, 12, 30

HEAD TOO LOW

Code no. 2, 4, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 30, 34
HEAD TOO HIGH

Code no. 3, 5, 34
DRIVE MECHANISM OVERLOADED

Code no. 2, 3, 5, 15, 25, 27
PUMP NOT RUNNING QUIETLY

Code no. 7, 10, 14, 22, 23, 24, 25, 29, 30, 33
TEMPERATURE IN THE PUMP TOO HIGH

Code no. 7, 10, 30
TEMPERATURE IN THE SHAFT SEALING TOO

HIGH

Code no. 18, 19, 21

TEMPERATURE AT THE BEARING TOO HIGH

Code no. 2, 14, 23, 24, 25, 26, 29, 31, 32
PUMP LEAKING

Code no. 25, 28
LEAKAGE RATE AT SHAFT SEALING TOO HIGH

Code no. 19, 21, 22, 25
MEANING OF CODE NUMBER FOR CAUSE AND

METHOD OF REPAIR

1. Back-pressure too high

• open discharge valve further

• reduce resistance in discharge pipe (e.g. clean filter if

necessary)

• Use larger impeller (note available motor power)

2. Back-pressure too low, discharge too low

• throttle discharge valve

3. Speed too high

• reduce speed

• compare speed of motor with specified pump speed

(rating plate)

• when adjusting speed (frequency transformer) check

reference value setting

4. Speed too low

• increase speed (check available motor power)

•compare speed of motor with specified pump speed

(rating plate)

• when adjusting speed (frequency transformer) check

reference value settings

5. Impeller diameter too large

• use smaller impeller

6. Impeller diameter too small

• use larger impeller (check available motor power)

7. Pump and/or pipes not completely filled with liquid

• fill

• vent

8. Pump or suction/intake pipe blocked

• clean

9. Air pocket in pipeline

• vent

• improve course of pipe

10. NPSH of system too small

• increase liquid level

• increase admission pressure

• reduce resistance in the intake/suction pipe (change

course and rated width, open shutoff valves, clean

filters)

11. Air being sucked in

• increase liquid level

• check suction pipe is vacuum-tight

• provide straightening vanes in suction pipe fittings with

water seal

12. Air being sucked in through shaft sealing

• clean sealing pipe

• increase sealing pressure

• replace shaft sealing

13. Direction of rotation is wrong

• swap over two phases of power supply (to be done by

a specialist electrician)

14. Inner components suffering from wear

• replace worn parts

15. Density and/or viscosity of liquid handled is too high

• seek assistance

16. Shaft sealing worn

• check sealing, flushing and cooling pipes (pressure)

• avoid dry running

17. Lines and roughness on shaft or shaft sleeve

• replace parts

18. Deposits on mechanical seal

• clean

• replace mechanical seal if necessary

• if necessary provide additional rinsing or quench

19. Impeller out of balance

• remove blocks/deposits

• replace if broken or unevenly worn

• check shafts to ensure that they are running true

20. Coupling not aligned

• align pump unit better

21. Coupling distance too small

• change

22. Forces in pipeline too high (pump unit under strain)

• change (support pipes, use copensators, etc.)

• is foundation plate/frame properly cast in place?

23. Too much, too little or the wrong type of lubricant

• change

24. Electricity supply not right

• check voltage of all phases (2-phase running)

• check cable connections

• check fuses

25. Sealing insufficient

• tighten screws

• replace sealing

26. Bearing damaged

• replace

• check lubricant and bearing cavity for pollutants (clean

grease cavity if needed)

27. Discharge too small

• increase min. amount carried (open slide valves, bypass)

28. Discharge too high

• reduce amount carried (throttle slide valve)

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