Troubleshooting – Hach-Lange DR 6000 Basic User Manual User Manual
Page 167

English 167
Troubleshooting
Error displayed
Cause
Resolution
Test execution errors
Barcode label not read
Barcode faulty
Reinsert the cell.
If the barcode is not
recognised, contact
technical support.
Please close the cover.
Close the cover.
Absorbance >
3.5
!
The measured
absorbance exceeds 3.5.
Dilute sample and
measure again
Fault
Barcode check
number?
Please update program
data!
Deviation to the stored
data
Update program data
It’s recommended to
execute a Full System
Check
Check of the air values
failed
Switch the instrument off
and then back on again.
If the system check is not
successful, contact
technical support.
Blank value correction
not possible!
Blank value correction
not possible with
LCW919.
Fault
Program not
accessible.
Please update program
data!
Barcode test not present
Update program data
Fault
Clean cuvette!
The cuvette is dirty or
there are undissolved
particles in the cuvette
Clean the cuvette; allow
the particles to settle
Fault
Test program stopped!
Please check lamp
Close the lid.
Error [xx]
Test program stops when
the instrument is started
Check the lamp and
replace it if necessary.
Close lid.
Press Start Again.
Fault
Test program stopped!
Please remove the
cuvette
Close the lid.
Test program stops when
the instrument is started
Remove the cuvette/
sample cell from the cell
compartment.
Press OK.
Error
Selfcheck stopped.
Hardware error.
Error [x]
Electronic defect
Contact technical support
and indicate the error
number
Error
Too much ambient
light!
Move instrument into
shade
or close the lid
The instrument sensors
detects too much
ambient light.
Decrease ambient light.
(Avoid direct sunlight.)
Close lid.
No help function is
available for this
program.
Shelf life exceeded!
Use chemicals?
The analysis is possibly
erroneous. Use new
chemicals
No evaluation!
Error in the test database
/ user database
Check programming
Contact technical support
No barcode!
No barcode found
Reinsert the cell.
If the barcode is not
recognised, contact
technical support.
Error displayed
Cause
Resolution