ZOLL AED Pro Rev A - Manual (Page 28)

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HAPTER
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ROUBLESHOOTING
2–6 www.zoll.com 9650-0309-01 Rev. A
AED Pro Error Log Messages
The AED Pro unit records internal errors in an error log, which you can retrieve by using a
Windows-based personal computer with ZOLL Administration Software (ZAS).
To retrieve the error log, follow these steps:
After saving the error log file on the computer, you can use ZAS to clear the error log on the
AED Pro unit.
Table 2-4 lists critical error log messages.
Important: If any of these messages appears in the error log, contact ZOLL Technical Service
as described on page vii.
Step Action
1 Turn off the AED Pro unit.
2 Start the ZOLL Administration Software (ZAS) on the computer.
3 Position the AED Pro unit so that its IrDA port has a clear line-of-sight with the computer’s
IrDA port and the ports are about 10 to 18 inches (25 to 45 cm) apart.
4 Press and hold the unit’s On/Off button for at least 5 seconds to start the unit in nonrescue
mode.
5 After the unit issues the message COMMUNICATIONS ESTABLISHED, refer to the ZAS
help for instructions on saving the unit’s history file and viewing the included error log.
Table 2-4. AED Pro Error Log Messages
Error
No.
Error Message
1 The patient relay is not working properly
2 Attempting to charge the capacitor while the SAFELINE in the CPLD is set - should not
charge
3 The capacitor takes too long to charge
4 The H-bridge test failed while the bridge was disabled. There should have been 0 current
measured.
5 VCAP1 and VCAP2 are not within a defined range of each other
6 The H-bridge test failed while the bridge was enabled - an invalid current reading was
taken during the positive test on the H-bridge
7 The H-bridge test failed while the bridge was enabled - an invalid current reading was
taken during the negative test on the H-bridge
8 Defib did not charge during the power-on charge test
9 The Defib task is not receiving A2D vCap1 event samples - needed for charging
10 FnSafety has determined that the charge has dropped below a specified value during the
holding of charge.
11 The capacitor failed to charge
12 The capacitor over-charged
13 The capacitor contained an unsafe voltage in an idle state