HP XP P9500 Storage - Manual (Page 184)

Information Collected by the DLMgetras Utility for
Collecting HDLM Error Information
Immediately after an error occurs, execute the DLMgetras utility for collecting
HDLM error information, since restarting the machine might delete error
information before the information is collected by DLMgetras. For details
about the DLMgetras utility and the error information it collects, see The
DLMgetras Utility for Collecting HDLM Error Information on page 7-2 .
Checking Error Information in Messages
You can check path errors by referring to the KAPL08xxx messages that are
output to the event log.
To obtain detailed information about a path failure, check the execution
results of the view operation as indicated by the error message.
For details on the view operation, see view (Displays Information) on page
6-32 .
The following is an example of a message:
• Message that is output when a path error occurs.
KAPL08022-E A path error occurred. ErrorCode = aa...aa, PathID =
bb...bb, PathName = cc...cc.dd...dd.ee...ee.ff...ff,DNum =
gg...gg,HDevName = hh...hh
KAPL08019-E The path (aa...aa) detected an error (bb...bb).
(cc...cc)
• Message that is output when there is no online paths to an LU.
KAPL08026-E An error occurred on all the paths of the LU. PathID
= aa...aa
• Message that is output when there is no online paths to an LU when the
LU dynamic removal function is used.
KAPL05301-E A path has been removed. Make sure that the path is
correctly connected to the LU, and then recover the path. If the
path cannot be recovered, execute the DLMgetras utility to
collect error information, and then contact your vendor or
maintenance company.
Refer to the HDLM User's Guide for instructions how to execute
the DLMgetras utility.
Notes:
¢
When a path not recognized by Windows is added to an LU for the
first time, the following messages might appear:
- KAPL08019-E and KAPL08022-E
- KAPL05301-E
Note that these messages are output by Windows activities, and not
by an error in HDLM.
¢
When an LU is deleted from the HDLM management target by using
the LU deletion function, the KAPL08022-E message might not be
5-2
Troubleshooting
Hitachi Dynamic Link Manager User Guide for Windows ®