HP XP P9500 Storage User Manual

Page 92

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(5 x number-of-connected paths) seconds

If installation of HDLM terminates abnormally and the KAPL09016-E

message is output, check whether an HDLM version from another OS has

been installed on the same drive.

¢

When an HDLM version from another OS has been installed:
Remove the version of HDLM that is already installed, and then rerun

the installation program.

¢

When HDLM for another OS has not been installed:
Perform the installation again by following the procedure below:

a

.

From Explorer, in the Tools menu, choose Folder Options.
The Folder Options window is displayed.

b

.

Click the View tab, and in the Advanced settings field, under

Hidden files and folders, select Show hidden files and folders.

c

.

Delete the following folder:

OS-installation-drive:\Program Files#\InstallShield

\InstallationInformation\

{DFF378A1-240E-11D5-8A43-0000E2382F13}

#
For Windows Server 2003 (excluding the x86 edition) , Windows

Server 2008 (excluding the x86 edition) or Windows Server 2012,
Program Files is Program Files (x86).

d

.

Restore the setting for Show hidden files and folders that you

changed in step b.

e

.

Rerun the HDLM installation program.

When installing HDLM on a host where a Device Manager agent 5.0 or

later is installed, do not execute any of the following Device Manager

agent commands during the installation of HDLM:
hbsasrv, HiScan, hdvmagt_account, hdvmagt_schedule, hldutil, TIC

If you want to install only the HDLM Core components, perform an

unattended installation of HDLM. For details about how to perform an

unattended installation, see

The installhdlm Utility for Installing HDLM on

page 7-17

.

After all HDLM components have been installed on a host, if you want to

create a configuration that uses only the HDLM Core components, you

cannot do so by performing an upgrade installation or re-installation. To

re-configure HDLM with only the HDLM Core components, first remove

HDLM, and then perform an unattended new installation of HDLM.

If you want to link HDLM to other Hitachi Command Suite products, you

need to install all the HDLM components, not just the HDLM Core

components.

In Windows Server 2003 SP1 or later, if you change an HDLM

management-target device during an upgrade installation and then

restart the host, the KAPL08019-E and KAPL08022-E messages might be

output, and the path status might change to Offline(E) or Online(E). If

3-24

Creating an HDLM Environment

Hitachi Dynamic Link Manager User Guide for Windows

®

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