Document Outline

• Introduction
  • Welcome to your printer
  • Documentation
  • Safety precautions
    • General safety guidelines
    • Electrical shock hazard
    • Heat hazard
    • Fire hazard
    • Mechanical hazard
    • Light radiation hazard
    • Sound pressure level
    • Heavy substrate hazard
    • Ink handling
    • Use of tools and keys
    • Warnings and cautions
    • Warning labels
    • Emergency stop buttons
  • Main components
    • Front view
    • Rear view
    • Carriage view
  • Printer software
  • Turn on the printer for the first time
  • Turn the printer on and off
  • Move the printer
• HP Internal Print Server
  • Start the Internal Print Server
  • Change the language of the Internal Print Server
  • Change the units of measurement in the Internal Print Server
  • Set the Internal Print Server preferences
    • General tab
    • Queue Rules tab
    • Additional Settings tab
    • Remote Assistance tab
  • Internal Print Server menus
  • Printer status and alerts
  • Update the firmware and the Internal Print Server
    • Update the firmware
    • Update the Internal Print Server
  • Maintain the Internal Print Server
• Handle the substrate
  • Supported substrate types
    • Check the porosity of your substrate
  • Supported HP substrates
  • Substrate tips
    • Maintain the substrates
    • General tips
    • Color consistency
  • Substrate configurations
  • Prepare to print
  • The substrate edge holders
    • Install an edge holder
    • Replace an edge holder strip
  • The ink collector kit
    • Kit components
    • Install the kit
    • Uninstall the kit
  • Load a roll onto the spindle
    • Single-roll printing
    • Dual-roll printing
  • Load a roll into the printer
    • Load a roll (roll-to-roll configuration)
    • Load a roll (dual roll-to-roll configuration)
    • Load a roll (roll-to-free-fall configuration)
    • Load a roll (roll-to-collector configuration)
  • Double-sided printing
    • Side A: Load and print
    • Side A: Unload
    • Side B: Load and print
  • View information about the loaded substrate
  • Unload a roll
  • Substrate presets
  • Use a new substrate
  • Prepare the printer for a new substrate
  • Create a new substrate preset with the Add New Substrate wizard
    • Material
    • Application
    • Optimized for
    • Test print
  • Edit a substrate preset
    • On-the-fly adjustments
    • Optimize the preset for higher print speed
      • Action
      • Possible risks and compensations
    • Optimize for best print quality and/or widest gamut
      • Actions
      • Considerations
    • Optimize for ink consumption
      • Actions
      • Considerations
    • Recommended print modes for each substrate type
    • Adjust the printing workflow for optimum color performance
  • Remove a substrate preset
  • Set the carriage beam position
• Create and manage print jobs
  • Add a new print job
    • Dual-roll printing
  • Rotate a print job
  • Manage the print queue
  • Delete a print job
  • Print layout method
    • Step and Repeat
    • Tiling
    • Double-sided
      • Create a job
    • Nesting
      • The Choose Image File window
      • The Job Properties window
      • The Advanced Nesting Arrangement window
• Handle the ink system
  • Ink system components
    • Ink cartridges
    • Printheads
    • Printhead cleaner roll
    • Aerosol filters and drying filters
    • Left spittoon
    • Condensation collector bottle
    • Ink deposits
  • How to work with ink system components
    • Ink cartridges
      • Remove an ink cartridge
      • Insert an ink cartridge
      • Maintain the ink cartridges
      • Check the status of the ink cartridges
    • Printheads
      • Remove a printhead
      • Insert a printhead
      • Maintain the printheads
      • Check and clean the printheads
    • Safe mode
    • Replace the printhead cleaning roll, filters, and spittoon
      • Replace the aerosol filters
      • Replace the drying filters
      • Replace the left spittoon
      • Replace the printhead cleaning roll
  • Empty the condensation collector bottle
• Printer calibration
  • Align the printheads
    • Alignment procedure
      • Aligning the optimizer printhead
  • Possible difficulties with printhead alignment
    • The optimizer ink is invisible or hardly visible
    • The optimizer printhead is still misaligned in the substrate axis after alignment
    • A pattern shows more than one good correction
    • Printhead alignment diagnostics plot
      • Zone 1: Printhead Row0 alignment check (closer to the substrate output)
      • Zone 2: Printhead to printhead Row1 (versus Row0) alignment check
      • Zone 3: Optimizer printhead alignment check
      • Zone 4: Scan-axis bidirectional alignment check
  • Color calibration
  • Color consistency between different HP Latex 3000 printers
  • Color profiles
  • Substrate-advance compensation
    • Manual substrate-advance compensation
    • Substrate-advance test print
  • Calibrations specific to one substrate preset
  • Recommended calibrations after particular events
• HP Print Care
  • Print Care diagnostics
  • Update the Print Care software
  • Reinstall the Print Care software
• Hardware maintenance
  • Safety precautions
  • Maintenance resources
    • Maintenance kits and tools
    • Uptime kit
    • HP Latex 3000 Printer Cleaning Kit contents
    • Maintenance tools recommended but not provided
  • How to perform maintenance operations
    • Perform maintenance with Print Care wizards
    • Perform maintenance without Print Care wizards
  • How to turn the printer off and on for maintenance operations
    • Turn the printer off
    • Turn the printer on
  • Summary of maintenance operations
  • Daily maintenance
    • Mandatory
    • Recommended
  • Clean the print zone
  • Clean the bottom of the carriage, the drying glasses, and the line sensor
  • Clean the pinchwheels and drive roller
  • Clean the ink deposits
  • Clean the carriage rails and replace the oiler foams
  • Empty the oil collector caps
  • Replace the e-cabinet fan filters
  • Replace the rubber blade
  • Clean the perforated plate
  • Replace the drying lamps
  • Grease the carriage beam screws
  • Clean the rear scan-axis beam
  • Clean the substrate-advance sensor
  • Replace a pinchwheel submodule
  • Replace a primer
  • Replace the aerosol fan module
  • Replace the drying fans array
  • Replace the drying quartz glass
  • Replace a curing fan and resistor module
  • Replace a service station cap
  • Replace an intermediate tank
  • Replace an e-cabinet fuse
  • Clean the printhead contacts
  • Replace a spindle valve
  • Clean the roll-to-free-fall roller and pinchwheels
  • Clean the carriage rails manually
  • Clean the aerosol filters
  • Wipe the top of the protector
  • Wipe the ribs of the ink collector modules
  • Wipe the protector
  • Wipe the ink collector modules
  • Printer maintenance
  • Replace the ink collector foams
• Troubleshoot substrate issues
  • Loading issues
    • The substrate cannot be loaded successfully
    • The substrate has jammed
    • The substrate is not attached to the core and/or spindle
    • The substrate is not flat
  • Printing issues
    • A spindle latch suddenly opens during printer operation
    • The substrate advances with a loud continuous sound of vibration
    • There is skew or telescoping on the output spindle
    • There are wrinkles and ink smears on the substrate
    • There are ink marks on the substrate
    • The substrate sticks to the platen
    • There are physical marks on the substrate
    • There are drops of ink on the substrate
  • Print length issues
    • The print is shorter than expected
    • How to achieve better consistency between jobs of the same length
  • Collector issues
    • The collector stops winding
    • The collector occasionally fails to work correctly
    • The collector winds in the wrong direction
    • The substrate is detached or winds around the collector in the wrong direction
    • There is skew or telescoping on the collector
    • The substrate has jammed on the collector
• Troubleshoot print-quality issues
  • General advice
  • Basic and advanced troubleshooting
    • Basic print-quality troubleshooting
      • Printhead check and clean
      • Substrate-advance sensor check
      • Printhead alignment
  • Advanced print-quality troubleshooting
    • Print-quality artifacts troubleshooting
      • Horizontal banding
        • Thin dark lines
        • Thin white lines
        • Bands of light and dark zones
        • Gloss banding
        • Aeroworms
      • Vertical banding
        • Microbanding
        • Wide bands 2 cm apart
        • Wide bands at least 4 cm apart
      • Color misalignment
      • Bleed, halo, wicking
      • Low gloss, haze
      • Color accuracy
      • Local color variations
      • Color variations when tiling
      • Edge roughness, text quality
      • Graininess
    • Physical deformation marks
    • Poor curing
• Troubleshoot ink cartridge and printhead issues
  • Ink cartridges
    • Cannot insert an ink cartridge
    • The Internal Print Server does not recognize an ink cartridge
    • The Internal Print Server recommends replacing or reseating an ink cartridge
    • Bent ink cartridge connector
  • Printheads
    • Cannot insert a printhead
    • The Internal Print Server recommends replacing or reseating a printhead
      • General recommendations
      • Problem due to overheating
      • Problem due to the primer system
    • Printhead health troubleshooting
      • Printhead status plot
      • Drop detector diagnostics
      • Decision table
      • Hard clean
    • New printhead is rejected
  • Printhead cleaning roll errors
• Troubleshoot other issues
  • The printer does not start
  • The printer does not print
  • The printer cannot be restarted from the Internal Print Server
  • The printer seems slow
  • Request to reinitialize the carriage
  • The Internal Print Server cannot detect the printer
  • Print Care spontaneously restarts
  • Color calibration fails
• When you need help
  • HP Proactive Support
  • HP Customer Care
    • HP Customer Care Centers
  • Service information
• Printer specifications
  • Functional specifications
  • Physical specifications
  • Memory specifications
  • Power specifications
  • Air supply requirements (pneumatic spindle)
    • Air pressure supply
    • Pneumatic connector
  • Ecological specifications
  • Environmental specifications
  • Acoustic specifications
• Printer messages
• Glossary
• Index