HP XP7 Storage User Manual

Page 86

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For Windows Server 2003 (excluding the x86 edition) , Windows Server

2008 (excluding the x86 edition) , or Windows Server 2012:

Windows-installation-drive:\Program Files (x86)\Common Files
\Hitachi
Windows-installation-drive:\Program Files (x86)\HDVM\HBaseAgent
\bin
Windows-installation-drive:\Program Files (x86)\HDVM\HBaseAgent
\util\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib

For other versions of Windows:

Windows-installation-drive:\Program Files\Common Files\Hitachi
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\bin
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\util
\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib

For Windows Server 2003 SP1 and Windows Server 2003 R2 (with no

service pack), if you do not want to use one of the above methods, you

can use a Microsoft hotfix to start the HDLM manager. For details about

how to obtain and use the hotfix and how it will affect the system, contact

Microsoft.

HDLM uses the Windows Installer service. Therefore, when you install

HDLM, take the following precautions:

a

.

In the Startup Type setting for the Windows Installer service, specify

Manual or Automatic.

b

.

Before installing HDLM, make sure that no other programs are using

the Windows Installer service.

If you install HDLM while the Startup Type setting for the Windows

Installer service is disabled or while another program is using the

Windows Installer service, the following message will appear and the

installation might fail:

KAPL09034-E An Internal error occurred in the HDLM Installer.

Code = -99 nnnnn

If this message appears during a new installation of HDLM:

Confirm that conditions 1 and 2 above are met, and then install HDLM

again.

If this message appears during an upgrade or re-installation of HDLM:

Confirm that conditions 1 and 2 above are met, and then re-attempt

an upgrade or re-installation of HDLM.
Be aware that even though an upgrade or re-installation of HDLM

failed, the Add/Remove Programs window might indicate that HDLM

has been installed normally.

3-18

Creating an HDLM Environment

Hitachi Dynamic Link Manager (for Windows®) User Guide

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