HP Photosmart C6340 All-in-One Printer - Manual (Page 167)

Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the ink cartridges until print quality becomes unacceptable.
For more information, see:
“Check the estimated ink levels” on page 122
Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
For more information, see:
• “Set the paper type for printing” on page 75
• “Change the print speed or quality” on page 76
• “Print using Maximum dpi” on page 82
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Check the paper type
Solution: HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper you
plan to use immediately. When you have finished printing, return any unused photo
paper to the plastic bag. This will prevent the photo paper from curling.
NOTE: For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or printhead is not necessary.
For more information, see:
• “Recommended papers for printing and copying” on page 60
• “Information on paper” on page 159
Chapter 14
164 Troubleshooting
T
roub
les
hoot
ing