Parts of the original do not appear or are cut off, Solution 5: clear the paper jam – HP Photosmart C6340 All-in-One Printer User Manual

Page 203

Advertising
background image

If this did not solve the issue, try the next solution.

Solution 3: Wait until the product completes the current operation

Solution: Check the On light. If it is blinking, the product is busy.
Cause: The product was busy copying or printing.
If this did not solve the issue, try the next solution.

Solution 4: The product does not support the paper type or envelope

Solution: Do not use the product to copy onto envelopes or other papers it does
not support.
For more information, see:

“Recommended papers for printing and copying” on page 60

Cause: The product did not recognize the paper type.
If this did not solve the issue, try the next solution.

Solution 5: Clear the paper jam

Solution: Clear the paper jam and remove any torn paper that remains in the
product.
For more information, see:

“Clear paper jams” on page 158

Cause: The product had a paper jam.

Parts of the original do not appear or are cut off

Solution: Load the original print side down on the right front corner of the glass as
shown below.

Chapter 14

200

Troubleshooting

T

roub
les
hoot

ing

Advertising