HP Photosmart C6340 All-in-One Printer User Manual

Page 296

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Go to:

www.hp.com/support

.

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: The sensor was defective.

Ink cartridge is missing, incorrectly installed, or not intended for your product

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Insert all ink cartridges

Solution 2: Check if all ink cartridges are properly installed

Solution 3: Clean the ink cartridge contacts

Solution 4: Contact HP support

Solution 1: Insert all ink cartridges

Solution: Make sure all of the ink cartridges are inserted.
For more information, see:

“Replace the ink cartridges” on page 123

Cause: One or more ink cartridges were missing.
If this did not solve the issue, try the next solution.

Solution 2: Check if all ink cartridges are properly installed

Solution: Make sure all of the ink cartridges are properly installed. Refer to the
following steps to resolve this error.

To make sure the ink cartridges are properly installed

1.

Make sure the product is turned on.

2.

Open the ink cartridge access door by lifting from the front right of the product,
until the door locks into place.

Errors

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