HP Photosmart C6340 All-in-One Printer - Manual (Page 299)

If you still receive this message after cleaning the ink cartridge contacts, you might
have a damaged ink cartridge.
To clean the electrical contacts
1. Make sure the product is turned on.
2. Open the ink cartridge access door by lifting from the front right of the product,
until the door locks into place.
The print carriage moves to the center of the product.
NOTE: Wait until the print carriage stops moving before proceeding.
3. Locate the ink cartridge that is indicated in the error message, and then press the
tab on the ink cartridge to release it from the slot.
Chapter 14
296 Troubleshooting
T
roub
les
hoot
ing