HP Designjet 4000 Printer series - Manual (Page 219)

Code Short message Suggested action
printhead?” on page 106 and “How do I
insert a printhead?” on page 110 and
“How do I restart the printer?” on page 74
for help. If the problem persists, please
contact your customer service
representative.
61:01 Wrong file format. The
printer cannot process the
job. The file format is wrong and the printer
cannot process the job. Check the graphic
language setting of your printer (see “How
do I change the graphic language
setting?” on page 137). If you are sending
PostScript from Mac OS over a USB
connection, select ASCII encoding in both
the driver and the application. Check for
the latest firmware and driver releases.
61:04.1 Update system software
(firmware) Even if you have the latest version
installed on your printer, you are
recommended to repeat the update
process to clear this error. See “How do I
update my printer's firmware?” on page 173.
61:08.1 File with password cannot
be printed. Resend this file without password
protection.
62:04 Restart the printer. If
problem persists, call HP
support. An error has been detected with the
parallel port. See “How do I restart the
printer?” on page 74 If the problem
persists, check for the latest firmware
release.
63:04 Restart the printer. If
problem persists, call HP
support. An error has been detected with a LAN
port. See “How do I restart the
printer?” on page 74 If the problem
persists, check for the latest firmware
release.
64:04 Restart the printer. If
problem persists, call HP
support. An error has been detected with the USB
port. See “How do I restart the
printer?” on page 74 If the problem
persists, check for the latest firmware
release.
66:08 Please resubmit the job as
the paper type has changed The paper type has changed since the job
was submitter. The job cannot be printed
on the paper that is loaded; please
resubmit the job or change the paper.
(continued)
217
The problem
is something
else