HP Designjet 4000 Printer series - Manual (Page 256)

a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided or supported by
HP; or
c. Operation outside the product’s specifications.
Routine printer maintenance operations in the HP Designjet 4000 Printer series,
such as cleaning and preventive maintenance services (including parts contained
in any preventive maintenance kit and HP service engineer visits), are not
covered by HP’s Limited Warranty, but in some countries may be covered under
a separate support contract.
5. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED
ON THE PRINTER'S HARD DISK OR OTHER STORAGE DEVICES AS A
PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF
THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO
BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR
PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR
LOSS OF ANY FILES, STORED BY YOU ON THE PRINTER'S HARD DISK OR
OTHER STORAGE DEVICES. HP IS NOT RESPONSIBLE FOR THE
RECOVERY OF LOST FILES OR DATA.
6. For HP printer products, the use of a refilled or non-original HP consumable
product (ink, printhead or ink cartridge) does not affect either HP’s Limited
Warranty to you or any HP support contract with you. However, if printer failure or
damage is attributable to the use of a non-HP or refilled ink cartridge, HP will
charge its standard time and materials charges to service the printer for the
particular failure or damage.
7. Your exclusive remedies for defective HP products are the following:
a.
During the Limited Warranty Period, HP will replace any defective HP
software, media, or consumable product which is covered by this Limited
Warranty, and deliver another product to you to replace the defective one.
b. During the Limited Warranty Period, HP, at its sole discretion, shall either
repair on site or replace any defective hardware product or component part.
If HP elects to replace any component part, HP will provide to you (i) a
replacement part, in return of the defective one, and (ii) remote part
installation assistance, if needed.
c. In the unlikely event that HP is unable to repair or replace, as applicable, a
defective product which is covered by this Limited Warranty, HP shall, within
a reasonable time after being notified of the defect, refund the purchase price
for the product.
8. HP shall have no obligation to replace or refund until you return the defective
product or component part to HP. All components, parts, or hardware products
removed under this Limited Warranty become the property of HP.
Notwithstanding the above mentioned, HP may waive the requirement for you to
return the defective part.
9. Unless otherwise stated, and to the extent permitted by local law, HP products
may be manufactured using new materials or new and used materials equivalent
to new in performance and reliability. HP may repair or replace products (i) with
equivalent products to the products being repaired or replaced but which may
have been subject to prior use; or (ii) with an equivalent product to an original
product that has been discontinued.
Chapter 25
254
Legal
information