HP Designjet 4000 Printer series - Manual (Page 221)

The problem is the printer does not print
Here are some possible explanations. See also “The problem is a print job is waiting
for a time-out” on page 219.
●
You may have an electrical power problem. If there is no activity at all from the
printer, and the front panel does not respond, check that the power cable is
connected correctly and that there is power available at the socket.
● In the presence of unusual electromagnetic phenomena, such as strong
electromagnetic fields or severe electrical disturbances, the printer may behave
strangely, or even stop working. In this case, turn off the printer using the Power
key on the front panel, wait until the electromagnetic environment has returned to
normal, and then turn it on again. If you still experience problems, please contact
your customer service representative.
● Ensure that the graphic language setting is correct. See “How do I change the
graphic language setting?” on page 137.
● Have you installed in your computer the correct driver for your printer? See the
Setup instructions.
● If you are using Mac OS with a FireWire or USB connection, you may find that
you need to change the data encoding. Select the
icon, then Printing
defaults menu > PS options > Encoding > ASCII. Then configure your
application to send ASCII data.
The problem is a print job is waiting for a time-out
If all is in order (paper loaded, all ink components installed, and no file errors), there
are still reasons why a file you have sent from your computer may not start printing
when expected:
●
The print file may lack a proper file terminator and the printer is therefore waiting
for the specified I/O time-out period before assuming it is complete.
If you are using Mac OS with a FireWire or USB connection, select the icon,
then Printing defaults menu > PS options > Encoding > ASCII. Then configure
your application to send ASCII data.
● Nesting may be on and the printer is waiting for the specified nest wait time-out
period before calculating the appropriate nests. In this case, the printer display
shows the remaining time for the nesting time-out.
● You may have requested a print preview from your printer driver. This is a
function you can use to check that the image is the one you want. In this case,
the preview is displayed in a Web browser window, and you must click a button to
start printing.
The problem is the printer seems slow
Here are some possible explanations.
●
Did you set the print quality to Best? Best-quality prints take longer.
● Did you specify the correct paper type when loading the paper? To find out the
printer's current paper type setting, see “How do I view information about the
paper?” on page 95.
219
The problem
is something
else